Refund Policy

Refund Policy


• In respect of any transactions entered into on the Victoria Digital World pro/payment platform, including making a payment.

• The payment of pre-designated amount user makes to campaign is inclusive of the pre-designated platform fee.

• Victoria Digital World reserves the right to charge a Platform Fee, which would be specified and notified by Victoria Digital World on the Contest page,

• In case there is any amount remaining to be paid by the User in relation to such user participation in any round(s) or Contest(s), the User will be taken to the designated payment gateway to give effect to such payment. In case any amount added by the User through such payment gateway exceeds the remaining amount of the pre-designated amount, for excess amount if any, user can get in touch with support at support@victoriadigitalworld.co.in for refund applicable if any.

• In case of any issues of return of underutilized packs of any amount standing to the User may be made by way of a request to Victoria Digital World and we shall do it on a case to case basis purely at the jurisdiction of team

• Users agree that once they confirm a transaction on Victoria Digital World, they shall be bound by and make payment for that transaction.

• The User acknowledges that subject to time taken for bank reconciliations and such other external dependencies that Victoria Digital World has on third parties any transactions on Victoria Digital World Platform may take up to 24 hours to be processed. A transaction, once confirmed, is final and no cancellation is permissible. Victoria Digital World may, in certain exceptional circumstances and at its sole and absolute discretion, refund the amount to the User after deducting applicable cancellation charges and taxes. At the time of the transaction, Users may also be required to take note of certain additional terms and conditions and such additional terms and conditions shall also govern the transaction. To the extent that the additional terms and conditions contain any clause that is conflicting with the present terms and conditions, the additional terms and conditions shall prevail.